Support

Last updated: Sep 6, 2025

Contact & Help

Questions, bug reports, or content feedback? We’re here to help.

Tip: In-app Report issue (flag icon) automatically attaches the item ID so we can fix it faster. Please include your app version (Menu → About).

The website offers free guides and quizzes; the app adds larger question banks, vignette cases, and analytics.

CPA Canada

  • CFE Day 1 — Granular / Integrative
  • CFE Day 2 — FR / MA / Audit / Tax roles
  • CFE Day 3 — Quantitative, Decision-Making, Comprehensive, Mini-Cases, Mock

CSI / CIRO

  • CSC® 1 & 2, CPH®, WME® 1 & 2, IFC, IMT®, DFOL, FP 1 & 2, Canadian Taxation, Portfolio Theory

LLQP

  • Life (LIF), Accident & Sickness (A&S), Seg Funds & Annuities (SFA), Ethics & Professional Practice (Common Law / Québec), Comprehensive

FINRA / NASAA

  • SIE, Series 6/7/63/65/66, 24/26, 50/52, 79, 99

AICPA — U.S. CPA

  • AUD, REG, FAR, BEC; Core disciplines BAR, ISC, TCP; Task-based simulations

CFA Institute

  • Level I (Foundations & Quant), Level II (Item Sets), Level III (Essays & Vignettes)

Project Management & Agile

  • PMP, CAPM, PMI-ACP, Scrum Master, Product Owner

Technology & Cloud

  • CISSP, CompTIA A+, Network+, AWS Cloud Practitioner, Azure Fundamentals (AZ-900)

App banks exceed 300,000+ questions with 25,000+ vignette-style cases. Website remains no-ads with large free quiz sets.

Content & Difficulty

We align items to current exam outlines and regulatory guidance (e.g., CIRO, FINRA/NASAA, AICPA, CFA Institute). Our practice sets are intentionally challenging so exam day feels easier.

  • Human-curated: Questions and explanations are written and reviewed by subject-matter editors.
  • Modern tooling: We analyze clarity and difficulty to improve pacing and coverage over time.
  • Report issues fast: Tap the flag icon on any item, or email a screenshot—most fixes go live quickly.

We do not sell your data and we do not use your study answers to train third-party models. See our Privacy Policy.

Billing & Refunds

Purchases are handled by Apple App Store / Google Play. Manage or cancel subscriptions in your store account.

  • iOS: Settings → Apple ID → Subscriptions
  • Android: Play Store → Profile → Payments & Subscriptions

Need help restoring purchases? In the app, open Menu → Restore Purchases, then contact us with your Apple/Google receipt email.

Known Issues

  • Wide tables on small phones: Rotate to landscape or use a tablet for multi-column exhibits. Some tables scroll horizontally by design.
  • Math/LaTeX: Long inline formulas may scroll horizontally by design.
  • Connectivity: The app requires an internet connection for fresh content; brief drops are handled with auto-retry and light caching.

Quick fixes

  1. Update to the latest app version (App Store / Play).
  2. Reboot the device if the app crashed during an update.

About Tokenizer Inc.

Tokenizer Inc. was founded in 2005 by search engineers contributing to Apache Lucene. Our name comes from tokenization in information retrieval (splitting text for indexing)—long before today’s AI hype. We build tough, human-curated practice questions and explanations, using modern tooling to analyze quality and difficulty.

Disclaimers

Tokenizer Inc. is independent and not affiliated with, sponsored or endorsed by CSI, CIRO, CPA Canada, FINRA/NASAA, CFA Institute, PMI, CompTIA, AWS, Microsoft, or any other certification body. Course names and acronyms (e.g., CSC®, CPH®, WME®, LLQP) are trademarks of their respective owners.