Frequently Asked Questions

Short, practical answers. No fluff.

Mastery is a focused practice environment for high-stakes certifications. We combine realistic questions, exam-style timing, topic weightings, and crystal-clear explanations—so you learn faster and retain more.

U.S. Securities (FINRA/NASAA): SIE, Series 7, 63, 65, 66, plus selected principal exams.
Finance & Accounting: CFA® Levels I–III; U.S. CPA; selected CPA Canada modules.
Project & IT: PMI® PMP®; CompTIA A+, Network+, Security+; Cloud (AWS/Azure).
Canada: CSC®/CIRO® pathway and LLQP® modules.
Catalog grows continuously; availability may vary by region.

Yes—there’s a 7-day free trial that unlocks the full question banks, mock exams, explanations, and analytics for all included courses. You can cancel anytime through your App Store or Google Play subscription settings.

Yes. Each course includes a small free preview set (typically ~40 questions per exam) so you can experience the format and explanations before starting a trial.

Yes. Questions load from the cloud. Short connection drops are handled by caching and auto-retry. If you see “No questions found,” please retry on a stable connection (VPN/firewall off). If it persists, contact support with the exam/topic.

Banks are designed to mirror style, difficulty, timing, and topic weights of the real exams, with extra challenge sets to deepen mastery. Every item includes a step-by-step explanation—no “answer only.”

Yes. Sign in with Apple or Google to sync progress and settings across your devices.

Subscriptions are managed by the App Store or Google Play. You can cancel from your device’s subscription settings; we can’t cancel on your behalf. Refunds are handled by the store per their policies.

A web experience is planned and rolling out gradually. For now, please use the iOS and Android apps.

We don’t run ad networks or cross-site tracking. We use privacy-friendly analytics to improve product quality. See our Privacy Policy.

No. Mastery is independent and not affiliated with FINRA®, NASAA, CFA Institute®, AICPA®, NASBA, PMI®, CompTIA®, CSI®/CIRO®, or any other body. All trademarks belong to their respective owners. We don’t guarantee exam success.

Email support@masteryexamprep.com with details (exam, topic, and a screenshot if possible). We review and ship fixes continuously.

Possibly! We add exams based on learner demand and the availability of an official exam outline/blueprint. Email us with details and we’ll log your request and notify you if/when a pilot is ready (no guaranteed timelines).

What to include:
  • Exam name & level (e.g., “Series 24”, “CFA Level II”)
  • Country/region and exam owner (e.g., FINRA/NASAA, CFA Institute)
  • Your target exam date/window
  • Official outline/blueprint URL
  • Topics you want most practice on
Email a request

We prioritize requests by demand, feasibility, and syllabus stability. Some exams require additional validation or licensing reviews.